Phone provisioning requires that a polycom soundpoint base setting exists in purecloud. Manually configure the provisioning information for the. Polycom soundstation ip 6000 is a very popular option at the top of the price range. The soundstation ip 5000 features excellent hd sound quality, 7 ft microphone range, and many other useful features such. The following sections have been added to this edition. For more information, see enable dhcp on the phone to discover the phone settings from the edge you can also manually configure three settings on the physical phone for the phone to retrieve its configuration settings from the edge. We are the global communications company that powers authentic human connection and collaboration. No part of this manual, covered by the s hereon, may be reproduced in any form or by any meansgraphic, electronic, or mechanical, including recording, taping, photocopying, or information retrieval. The polycom soundstation ip 5000, the venerable workhorse, go to conference phone for ip phone systems for the last decade. You use the keypad on the phone to handle calls, adjust the volume, redial. Manually set up a static ip address on a polycom phone.
Under user phones, look for the existing phone click setup and provision. Enjoy the same remarkably clear, polycom soundstation, conference phone experience in a smaller form thats optimized for executive offices and small conference room usability. For a complete step by step guide to provision the polycom phones. This user guide has been updated to include new features and information. Unable to activate polycom ip 5000, 6000 and 7000 phones. Soundstation ip 5000 quick user guide polycom support. Integrators reference manual for the polycom realpresence. Soundstation 500d550d premier installation instruction and user guide.
Its in the top 3 bestselling voip phones and has dozens of popular alternatives in the same price range, such as yealink t48s or cisco cp8831k9. Your phone is online when you see a green check next to it. If your phone is not on the list it means that it is not supported via assisted provisioning. The speaker is loud and clear, the microphones are positioned well and pickup all persons speaking around a 10 man conference room table. Polycom soundstation ip 5000 quick user manual pdf download. Identify polycom phone model to start and successfully complete registration of your polycom phone you need to know which phone model you will setup. View and download polycom ip 5000 user manual online. View and download polycom soundstation ip 5000 user manual online.
This phone is solid, with well thought out design features and great performance. Polycom ip 5000 conference phone vodafone one net business. If you are using purecloud voice, see configure base settings for phones under purecloud voice. Polycom soundstation systems user guides, manuals and.
Soundstation ip 5000 polycom collaboration solutions. Hello euwan, netxusa sold this unit back in 04122015 so it is out of warranty. The most common method to configure the phones to discover the phone settings stored on the purecloud edge is to enable dhcp on the phone. Sound station ip 5000 ip phone pdf manual download. I have applied a facotry reset but the result is still the same, with the sounstation failin. The polycom soundstation ip 5000 is hd voiceenabled, a technology that delivers high quality. This user guide is written as general guide on how to set up the polycom phone model. Display screen the idle screen displays the phones directory number and the current date and time. A november, 2010 polycom soundstation ip 5000 phone when operating with an nec univerge switch quick user guide basic phone features customizing your phone applies to phones running sip 3. How to factory reset polycom phone when default password does. View and download polycom ip5000 user manual online. Polycom assisted provisioning guide zoom help center.
Soundstation ip 6000 conference phone 25foot network cable quick start guide make sure your phone package contains each item. Locate the mac address serial number of the phone located on under the phone and write it down. Posted on february 18, 2015 march 19, 2020 by paul. Integrators reference manual for the polycom realpresence group series 4 polycom, inc. We provide several tools to assist in every aspect of your poly solutions. This guide shows you how to provision a polycom soundstation 5000, 6000, 7000 ip phone for use with the awardwinning 3cx phone system for windows.
Please see separate instructions on creating programmable voice sip domains. Polycom soundstation ip 6000 220015600001 for poe no power supply included. This user guide will show you how to setup and use your new. Uad polycom ip 5000 user manual bicom systems wiki. Polycom soundstation ip 5000 voip conference phone voip supply. User guide for the polycom soundstation ip 5000 phone 2 using the keypad you use the keypad on the phone to handle calls, adjust the volume, redial numbers, navigate screens, enter data, and select options. Data s heet polycom soundstation ip 5000 conference phone speci. Refer to your phones user guide or contact your phones support hotline for specific instructions. The soundstation ip 5000 offers fullduplex technology that eliminates dropout conversations and has the latest in echo cancellation advancements. It includes advanced features and high voice quality that ensures excellent performance. Declaration of conformity can be obtained from polycom ltd. Have a polycom phone, need help with voip services.
The soundstation ip 5000 is an affordable conference phone from polycom that is both reliable and powerful. This guide assumes these steps have already been done. View and download polycom soundstation ip 5000 quick user manual online. Polycom soundstation ip 5000 phone user guide 5 line and call icons the line and call icon changes depending on the line status for example, registered line or unregistered line or call status for example, dialing in progress or a call on hold. If you are having issues with zero touch provisioning or your phone doesnt support it, follow the sections below to provision a supported polycom vvx, soundpoint, or soundstation series phone note. This section of your owners manual is your guide to using the polycom conference phone. Icon line or call state description active call using polycom hd voice technology. Polycom soundstation ip5000 voip conference phone youtube. Polycom ip ip5000 desk phone soundstation black renewed 4. Setup 3rd party or byod polycom desk phones via assisted. Brief notes on how to install a polycom soundstation 5000 on a mitel 3300. Obtain your phones administrator password reboot the phone from homemenu, select settings basic restart while the phone is booting up, press the setup soft key. It also explains how to program system settings for your conference phone.
For detailed information, see the user guide for the polycom soundstation. In accordance with part 15 of the fcc rules, the user is cautioned that any changes or modifications not expressly approved by polycom, inc. How to connect polycom soundstation 5000 phonesystemhelp. Manually update the firmware and provision the phone. The soundstation ip 5000 features excellent hd sound quality, 7 ft microphone range, and many other useful features such as poe support power over ethernet. Poly studio x family delivers radical simplicity to your meeting rooms. End user license, warranty, and safety notices soundstation. Polycom soundstation ip 5000 poe only power supply not included add to cart. Set up a polycom soundstation 5000, 6000, 7000 for 3cx. User guide for the polycom soundstation ip 6000 phone 1 2 parts list the following items are included in yo ur basic soundstation ip 6000 package. Classroom computer document monitor 1 monitor for polycom camera 2 polycom monitor 2 vga out camera realpresence with eagleeye director with soundstructure wallmounted display with eagleeye camera touch control teachers podium ceiling microphone. Secondly check check if you have either a sip user license pre mcd 4. On our support site, for polycom product and solution support, you will have access to faqs, entitlement and licensing information, documents and software downloads, submit and track service requests, search our knowledge base, and interface with others in the.
Administrator and user passwords when you set the base profile to skype or update your phones to uc software 5. Jun 29, 2012 polycom soundstation ip5000 voip conference phone. If this is not possible, you can enter the information manually in the web ui of the phone using the procedure outlined below. The polycom ip5000 has a 7 foot microphone pickup range and small footprint making it ideal for executive offices and small conference rooms with up to 6 participants. The polycom soundstation ip 5000 delivers polycom hd voice technology, broad sip call interoperability, and a modern design all at an affordable price. The default password, 456, for polycom phones is not accepted for us to access the display factory reset menu. Polycom soundstation ip 5000 poe only power supply not included add to cart add to cart add to cart add to cart add to cart add to cart customer rating. This user guide explains how to update phone settings from your phone, using your phones menu system. If you want, you can update these settings remotely with the polycom web configuration utility. Polycom ip 5000, 6000, 7000 conference phone wont power up.
Polycom soundstation ip 5000 voip conference phone voip. Polycom ip 5000 conference phone delivers advanced audio performance that is. Unable to activate polycom ip 5000, ip 6000 and ip 7000. See also connecting network and power sources in the following.
Thats where we come in, with solutions that avert open office perils. Polycom ip phones bootrom server errors 8x8 support. Before following this article, make sure to read the provisioning quick start guide this article covers. User guide for the polycom soundstation ip 7000 phone.
Manually setup a polycom soundstation 5000, 6000, 7000 for 3cx. If any item is missing, see your system administrator. Click the polycom ip phones tab, select the polycom phone model that you will provision, and then click next. Open offices are often loud, chaotic, and full of distractions that keep your team from getting work done. View and download polycom sound station ip 5000 user manual online. My polycome ip5000 will not pick up an ip address via dhcp. User guide for the polycom soundstation ip 5000 phone for 8x8 virtual office. The realpresence platform interoperates with the broadest range of business. I have multiple different devices which all receive an ip address without issue, incluidng various models of ip phone and teleconference devices. Config the polycom soundstation 5000 for sip registration twilio. For instructions on how to perform specific tasks with your conference phone, see the manufacturers instructions. Polycom ip 5000 conference phone conference calls youtube. Polycom sound station ip 5000 user manual pdf download. Conference phone introduction to your polycom conference phone this phone provides multiperson audio conferencing capabilities for medium to large conferencerooms.
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